Getting started with Retriever

From an empty page to a live shop taking orders, and what your free trial includes.

Retriever puts your shop online behind one link: customers browse your catalog and order from their phone, and you fulfil everything from a live order board. No app for you or your customers. Here is the whole setup, from an empty page to a shop taking orders.

The Retriever dashboard order board with live orders — Your dashboard: orders land here the moment they are placed.

Open the shop

Go to retriever.com.np/create and sign in using one of the options shown. Signing in confirms your account; it does not create a shop.
In Step 2 of 2 · Your shop, enter your shop name and choose what you sell. Your shop type sets the starting features. Change these later in Settings → Apps.
Press Create my shop. Once creation succeeds, Retriever opens your dashboard.

If you leave setup unfinished, this browser keeps the shop name and shop type for up to 30 days for your signed-in account. Return with the same account on this browser to continue. These details do not sync to another device. Email addresses, sign-in codes and credentials are not part of this draft. The draft is cleared after your shop is created.

If this account already belongs to a shop, sign in to reopen that shop instead of creating another. If you expected an existing shop but see setup, check which account you used.

Your first 7 days are Pro

Every new shop opens on Pro, free, for 7 days. Nothing to switch on and no card to enter. Every tool is open from the first day, so you can find out which ones your shop actually uses. When the days are up the shop moves to Free, which keeps the counter, stock and the credit book; tables, bookings, staff and the job book come with Plus, and online payments, tickets and the inbox with Pro. See Free, Plus and Pro: what each costs, and What happens when your free trial ends, so the day it ends is not a surprise.

Then fill it in

Set your shop details. Address, opening hours, WhatsApp, PAN and VAT under Settings, Shop details.
Build your catalog. A new shop starts with an empty shelf: nothing is added for you. Home points you to Add your first product. See Manage your catalog.
Make it look like yours. Pick a template, set your colours, and write the words on the page.
Share your link. Copy your shop address or download a QR code for Instagram, WhatsApp, or the counter. See Share your shop link.
Take your first order. A customer opens your link and checks out, and the order lands on your board straight away. On Free the customer sends the order to your WhatsApp instead; orders on the page itself come with Plus and Pro.

The Products tab with the catalog list — Example shop. New shops start with an empty catalog; add your own products here.

The Link & QR tab of an example shop: the shop link himal-beans.retriever.com.np with Copy and Share on WhatsApp, a printable QR, and tabs for Google reviews, Address & app and Table QRs — Share the link, or print the QR, once the shop is live.

Your Home tab keeps a short Set up your shop list at the top until you have worked through it, so you do not have to hold this list in your head. Hide it whenever you like. It is always waiting at the top of Help if you want it back. Want to see the whole flow before you touch your own shop? Open the live demo and order from it.