What happens when your free trial ends

The shop moves to Free, which keeps the counter, stock and the credit book. Nothing you have made is deleted.

Every new shop opens on Pro, free, for 7 days. Nothing is charged and no card is taken, so nothing needs cancelling. When the days are up, the shop moves to Free unless you choose Plus or Pro. The same happens when a paid plan reaches the end of the time you paid for.

What keeps working on Free

The counter, stock, receipts and bills, customers, returns, the credit book (khata), expenses, sales summaries and your shop page with its WhatsApp order button. Free also has 3 Zuno questions a day.

What waits for Plus or Pro

New products past 15. Every product you already have stays and keeps selling; you just cannot add more until you choose Plus (500) or Pro (no limit).
Staff. Free is the owner alone, so staff accounts are paused. Nobody's account, permissions or sales history is deleted; on Plus you choose which three come back.
Plus tools: orders on your page, tables, the kitchen screen, bookings, repairs, the job book, suppliers, payslips, IRD reports, loyalty and promo codes.
Pro tools: online payments by eSewa, Khalti and Fonepay, event tickets, the Instagram, Messenger and WhatsApp inbox, your own domain, and AI product writing.

Nothing is deleted

Not one row. Products, credit book balances, job books, events, guest lists, point balances, promo codes and counter sales stay exactly where you left them. Choose Plus or Pro, next week or next Dashain, and each tool comes back with its contents untouched.

What to do about it

Nothing, if Free is enough. To choose a plan, open Settings → Plan & billing, or see Free, Plus and Pro: what each costs. A plan switches on as soon as the payment is confirmed, and nothing renews by itself.