- 15 products
- Owner only
- Counter, stock and receipts
- Credit book and expenses
- Sales summaries
- Shop page with WhatsApp orders
- 3 Zuno questions a day
Simple pricing for
shops of any size
Every new shop starts with 7 days of Pro free. Then keep Free, add staff with Plus, or take payments online with Pro.
For a shop with staff
Save 16% yearly
Retriever Plus
Staff, page orders and payslips.
NPR999/mo
or NPR 9,999 a year- Everything in Free
- 500 products
- Owner + 3 staff
- Page orders, paid in cash or to your QR
- Tables, bookings and repairs
- Payslips and IRD reports
- 10 Zuno questions a day
Save 16% yearly
Retriever Pro
For online payments and messages.
NPR2,999/mo
or NPR 29,999 a year- Everything in Plus
- Unlimited products and staff
- eSewa, Khalti and Fonepay payments, confirmed for you
- Social media inbox
- Event tickets
- Your own domain (you buy it)
- Ask ChatGPT or Claude about your shop
- 40 Zuno questions a day
No commission on your sales. What your customer pays, you keep.
Retriever Complete: a ready counter
View counter setupAn Android tablet, a receipt printer and a stand, set up for you with a year of Pro. NPR 49,999.
On every plan
Free stays free
When the trial ends, Free keeps the counter, stock, the credit book (khata), expenses and your shop page. No card, and no end date.
Nothing renews by itself
Each payment covers one month or one year. You are never charged without saying yes.
Your records stay yours
A smaller plan deletes nothing. The product limit only stops new products. Staff past the plan's limit are paused until you choose who keeps access.
Compare every feature
| Feature | FreeNPR 0/mo | PlusNPR 999/mo | ProNPR 2,999/mo |
|---|---|---|---|
| Size | |||
| Products (drafts count) | 15 | 500 | Unlimited |
| Staff accounts | Owner only | Owner + 3 | Unlimited |
| Zuno questions a day | 3 per shop | 10 per shop | 40 per person |
| The counter | |||
| Sales, stock and receipts | Included | Included | Included |
| Credit book (khata) and expenses | Included | Included | Included |
| Customer records and sales summaries | Included | Included | Included |
| Low-stock alerts | Included | Included | Included |
| iPhone and Android apps | Included | Included | Included |
| Counter cashiers with a PIN | Not included | Included | Included |
| Tables, QR table ordering and kitchen screen | Not included | Included | Included |
| Bookings and repairs | Not included | Included | Included |
| Loyalty and promo codes | Not included | Included | Included |
| Books and team | |||
| Job book and suppliers | Not included | Included | Included |
| Payslips (Labour Act) | Not included | Included | Included |
| IRD reports | Not included | Included | Included |
| Download for your accountant | Not included | Included | Included |
| Staff permissions | Not included | Basic | All |
| Sales reports | This week | 1 month | All |
| Selling | |||
| Shop page, link and QR code | Included | Included | Included |
| Orders sent to your WhatsApp | Included | Included | Included |
| Page orders, paid in cash or to your QR | Not included | Included | Included |
| eSewa, Khalti and Fonepay payments, confirmed for you | Not included | Not included | Included |
| Events, ticket sales and door scanner | Not included | Not included | Included |
| Instagram, Messenger and WhatsApp inbox | Not included | Not included | Included |
| Chat with customers on your shop page | Not included | Not included | Included |
| Product details written for you, add from photo | Not included | Not included | Included |
| Ask ChatGPT or Claude about your shop | Not included | Not included | Included |
| Your own domain (not during the trial) | Not included | Not included | Included |
| Remove the "Powered by Retriever" link | Not included | Not included | Included |
| Price | |||
| Commission on your sales | None | None | None |
| Monthly | NPR 0 | NPR 999 | NPR 2,999 |
| Yearly | NPR 0 | NPR 9,999 | NPR 29,999 |
| Start | Start free | Start free trial | Start free trial |
The 7-day trial includes everything in Pro. How asking ChatGPT or Claude works
What Retriever replaces
Each row shows the cheapest plan that has it. Plus has everything in Free, and Pro everything in Plus.
| Item | What it costs elsewhere |
|---|---|
| Counter (POS) softwareIn Free | NPR 12,000 in year oneIncludes setup, then 8,000 a year |
| Credit book, receipts and a nightly backup kept elsewhereIn Free | Included |
| Zuno, an AI assistant that knows your sales, credit book and stockIn Free | IncludedGeneral chat apps start at about NPR 1,240 a month and cannot see your shop |
| Billing software that follows IRD rulesIn Plus | NPR 12,000 a year |
| Payroll and payslips under Nepal's rulesIn Plus | NPR 2,970 a yearFor 3 staff, billed yearly |
| Online bookings, a kitchen screen and loyalty pointsIn Plus | IncludedEach is free on its own elsewhere; in Retriever they share the same records |
| Everything in Plus, bought elsewhere (first year) | about NPR 27,000 |
| Retriever Plus | NPR 9,999 a year (or NPR 999 a month) |
| Online shop built by an agency, and its hostingIn Pro | NPR 37,50035,000 to build + 2,500 a year hosting |
| Instagram, Messenger and WhatsApp inboxIn Pro | NPR 24,000 a year |
| Connecting your own domain, with the padlockIn Pro | IncludedThe domain itself is yours to buy, from about NPR 1,550 a year |
| Everything in Pro, bought elsewhere (first year) | about NPR 88,000 |
| Retriever Pro | NPR 29,999 a year (or NPR 2,999 a month) |
Lowest prices we found on sellers' websites and price listings, checked 18 and 26 October 2026. The IRD billing and payroll prices are before 13% VAT. Dollar prices at NPR 155.08 (Nepal Rastra Bank, 12 October 2026).
Every website update must pass more than 3,500 automated tests before it goes live. How Retriever is tested
Questions we often get
What do the plans cost?
Free costs nothing. Plus is NPR 999 a month or NPR 9,999 a year. Pro is NPR 2,999 a month, or NPR 29,999 a year, which is NPR 2,500 a month. Every new shop opens on Pro free for 7 days.
What happens when the trial ends?
The shop moves to Free unless you choose Plus or Pro. Nothing is deleted. Products past 15 stay, but you cannot add new ones. Staff accounts are paused, and your page goes back to a WhatsApp order button. Choose Plus or Pro and they come back.
How do I pay?
Open Plan & billing in your shop and choose Plus or Pro, for a month or a year. You pay with Fonepay, to Retriever Labs, the company behind Retriever.
Can I move between Plus and Pro?
Yes. Buy Pro while on Plus and it starts at once; no Plus days are lost. Buy Plus while Pro is paid for and your Pro time stays; Plus starts the day it ends.
Can I ask ChatGPT or Claude about my shop on Free or Plus?
No, that is part of Pro, and the 7-day trial includes it. On Free or Plus, ChatGPT or Claude replies that reading the shop is part of Retriever Pro, and Settings shows no AI assistants. Zuno, Retriever's own assistant, is on every plan.
Can I get a refund?
A monthly payment can be refunded within 7 days of paying. An annual payment can be refunded within 30 days. After that you keep the plan until the period you paid for ends. The full rules are on the Refunds page.
Is a domain included?
No. You buy it (a .com is from about NPR 1,550 a year; a .com.np can be free if it matches your business name). On Pro, Retriever connects it and adds the padlock.
Can I cancel any time?
Yes. A plan ends when the period you paid for ends, unless you pay again. Within the refund window you can ask for that payment back. After it, stopping early does not refund the days left. Nothing you have made is deleted.
Open the shop.
Run it from your phone.
Start with 7 days of Pro free, then keep Free or choose the plan your shop needs. No card to start.