Somebody asks us this most weeks. I want a website for my shop. What does it cost?
The honest answer is that the price you are quoted is rarely the price you pay, because a shop website is not a thing you buy once. It is a thing you keep. So here are the three routes people actually take, with the first bill and the running one, and what each is genuinely good at.
Route one: hire a developer
First bill: NPR 15,000 to 70,000. That is the range shops tell us they are quoted for the initial build, and the spread is real. The low end is a template dressed in your colours. The high end is somebody who sits with you, understands that you sell by weight or take orders on credit, and builds for it.
Hold that quote against what it is actually for. NPR 15,000 to 70,000 is a website: pages, a form, maybe a cart. A till, a khata, PAN bills, staff and the books is a different job. We have been building that job since July. Counted on 19 September 2026 it is about NPR 220,000 of labour at NPR 80,000 a month, and it is not finished. The working is in what Retriever costs to build.
What you get that is genuinely better. A person who answers the phone. Something built exactly for how you work rather than how software thinks you should work. Your own domain from day one. If your shop is unusual, this is the only route that bends to you.
What it costs later, and this is the part nobody quotes. Hosting and a domain, every year. A person to call when something breaks, and they may have moved on. And every change is a conversation: a new price, a festival banner, a product photo. A site nobody can update becomes a site that is quietly wrong, and a wrong price on your own website costs you a customer who trusted it.
Rating: 4 out of 5 if you have a budget and something genuinely unusual about your trade. 2 out of 5 if you mainly need to sell what is on your shelf.
Route two: build it yourself with AI
The tools are real and they are astonishing compared to two years ago. Describe a shop, get a website. It costs an evening and, depending on the tool, either nothing or a few hundred rupees a month.
What you get that is genuinely better. Speed, and total control. Nobody to wait for. If you enjoy this sort of thing you will have something on screen the same night, and it will look good.
What it costs later. A website is the easy half. The hard half is everything behind it: what happens when somebody orders, where that order goes, who tells the customer it is ready, what you owe in VAT at the end of the year, who owes you money on khata. AI will happily build you a beautiful page with a Buy button that emails you and nothing else. Then it is you, a notebook and a phone, which is where you started.
The second cost is that you now maintain software. When the payment stops working on a Saturday, the person who fixes it is you.
Rating: 4 out of 5 for a page that says who you are and where to find you. 2 out of 5 for actually running a shop through it.
Route three: Retriever
No card to start, and three plans. Every new shop gets 7 days of Pro, then moves to Free unless you choose a plan.
- Free is NPR 0. A shop page with a WhatsApp order button, and the counter behind it: the till, stock, bills and receipts, the khata and the day's sales. The owner only, and 15 products.
- Plus is NPR 999 a month, or NPR 9,999 a year. Customers order on the page itself, for pickup or delivery, paying cash, by QR or by bank transfer. 500 products, three staff, bookings, tables and the kitchen screen.
- Pro is NPR 2,999 a month, or NPR 29,999 a year, which works out at about NPR 2,500 a month. Your own domain, no Retriever badge, the message inbox, event tickets, unlimited products and full analytics.
What you get that the other two do not. The website is the part we spend the least time on, because it is the part that matters least. What you are actually buying is the counter behind it: orders that arrive on a board, stock that goes down when you sell, khata that remembers who owes you, a receipt that prints, and books that add up at the end of the day whether the sale came from the website, the counter or a phone call.
What it costs you. It works our way, not yours. If your trade is genuinely strange, a developer will fit you better than we will. On Free and Plus the address is on retriever.com.np; your own domain is a Pro feature. And the paid plans are a subscription, which means we have to keep earning them.
Rating: 5 out of 5 if you are a shop that wants to sell. 3 out of 5 if you want a website that looks like nobody else's.
The comparison nobody makes
Put the three-year cost side by side and the picture changes.
A developer at NPR 40,000 to build, plus hosting and a domain, plus two rounds of changes, lands somewhere near NPR 60,000 over three years, and you still do the counter work in a notebook.
The AI route costs almost nothing and stays almost nothing, and you still do the counter work in a notebook.
Retriever Free costs nothing over three years, and the counter, the bills and the khata are already off the notebook. Orders still arrive by WhatsApp.
Retriever Plus on the yearly price is NPR 29,997 over three years, about half the developer site, with orders on the page and staff at the till.
Retriever Pro on the yearly price is NPR 89,997 over three years. That is more than the middling developer site. Pro is not the cheaper route to a website, and we will not pretend it is; it is worth it only if you need what it adds, such as your own domain, the inbox or event tickets.
| Route | About, three years | The counter |
|---|---|---|
| Developer, middling site | NPR 60,000 | Still a notebook |
| AI page | Almost nothing | Still a notebook |
| Retriever Free | NPR 0 | Till, bills and khata; orders by WhatsApp |
| Retriever Plus, yearly | NPR 29,997 | Orders on the page, staff |
| Retriever Pro, yearly | NPR 89,997 | Own domain, inbox, tickets |
So the real question is not what a website costs. It is what your evenings cost. Every route gets you a page. The ones that take the adding up off your hands start at nothing.
What we would actually tell you
If you sell a handful of things to people who already know you, take the free route. Any of them, ours included. You need a link and a phone number and nothing else, and anybody who sells you more than that is selling you more than that.
If you are running a real shop, with stock and staff and credit and a Saturday that gets away from you, the website is not your problem. Look at what happens after somebody presses order, and buy for that. For most shops that is Plus. Pay for Pro when one of its features is the thing you need, not before.